Legal
Privacy Policy
How we collect, use, and protect personal information.
Last updated: July 30, 2026
Pointe Noir Creative Studio (“we,” “us,” or “our”) is a digital agency based in Winnipeg, Manitoba. This Privacy Policy explains how we handle personal information when you visit our website or contact us.
1. Information we collect
We may collect:
- Contact details you send us, such as name, email address, and project notes
- Scheduling details when you book a call
- Basic technical data such as browser type, device, and pages visited
2. How we use information
We use personal information to:
- Respond to enquiries and provide our services
- Schedule and manage calls or projects
- Improve this website and our client experience
- Meet legal or accounting requirements
3. Sharing
We do not sell personal information. We may share information with trusted service providers who help us operate email, scheduling, hosting, or analytics, and only as needed to perform those services or when required by law.
4. Retention
We keep personal information only as long as needed for the purpose collected, project records, or legal obligations, then delete or anonymize it when appropriate.
5. Security
We take reasonable steps to protect personal information. No method of transmission or storage is fully secure, so please avoid sending sensitive credentials by email unless necessary.
6. Your choices
Depending on applicable Canadian privacy law, you may request access to or correction of personal information we hold about you. Contact us at info@pointenoir.ca.
7. Cookies and analytics
This site may use essential cookies and limited analytics to understand site performance. You can control cookies through your browser settings.
8. Contact
Privacy questions: info@pointenoir.ca · Winnipeg, Manitoba, Canada.